Customer care · Updated September 2026
Privacy Policy
Hudas Touch LLP respects your privacy. This policy explains what personal data we collect when you use www.hudastouch.com, why we collect it, and the choices you have. It is published in accordance with the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023.
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What we collect
Information you give us: your name, email address, phone number, delivery and billing address, and the contents of messages you send us.
Information created when you use the site: order history, items in your bag, and technical data such as device type, browser, IP address, pages viewed and approximate location, collected through cookies and similar technologies.
Payment details are processed by our payment partners on their own secure systems. We do not store your card, UPI or bank credentials.
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Why we use it
To process and deliver your orders, to send order updates, to answer your questions, to prevent fraud, to meet our legal and tax obligations, and to improve the site.
With your consent, to send you news about new chapters and offers. You can withdraw consent at any time using the unsubscribe link in any message or by writing to us.
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Who we share it with
We share personal data only with service providers who need it to serve you — logistics partners for delivery, payment gateways for payment processing, and technology providers who host the site and send our messages — and only for those purposes.
We may disclose personal data where required by law, court order or a government authority in India. We do not sell personal data.
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Cookies
The site uses essential cookies and local storage to remember your bag and preferences, and may use analytics cookies to understand how the site is used. You can control cookies through your browser settings; disabling essential cookies may affect the checkout.
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Retention and security
We keep personal data only for as long as needed for the purposes above, including to comply with accounting and tax requirements under Indian law, after which it is deleted or anonymised.
We use reasonable security practices and procedures to protect personal data against unauthorised access, alteration or disclosure.
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Your rights
You may ask us to access, correct or update your personal data, to erase data we no longer need, and to withdraw consent for marketing. You may also nominate a person to exercise these rights on your behalf as provided under the Digital Personal Data Protection Act, 2023.
Our site and products are intended for adults. We do not knowingly collect personal data from children.
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Grievance officer
Questions and grievances about privacy may be addressed to the Grievance Officer at Hudas Touch LLP, 14/309 B, Pattayi Road, Behind Nellipparamb Juma Masjid, Oorakam Kizhimuri, Malappuram, Kerala 676519, India, or by email at hudastouchllp@gmail.com or +91 79070 96006. We respond within the timelines prescribed under applicable law.